Question 1

How quickly can you fix my track misalignment?

Accepted Answer

In most cases, we can fix track misalignment issues within a single service visit, typically lasting 1-2 hours. Our technicians arrive with fully stocked trucks containing all necessary tools and parts to realign your tracks on the spot. For emergency situations, we offer same-day service to get your door back on track as quickly as possible. The exact time depends on the severity of the misalignment and whether any parts need replacement. Minor adjustments can be completed in 30-45 minutes, while more complex issues involving bent tracks or damaged rollers may take longer. We always provide an accurate time estimate before beginning any work.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment can occur from several factors: physical impact from vehicles or objects hitting the door is one of the most common causes—even a minor bump can shift the tracks over time. Gradual wear and loosening of mounting brackets is another frequent culprit, as the vibrations from daily use can cause bolts to work loose. Foundation settling that shifts the door frame can throw tracks out of alignment, which is particularly common in Florida's sandy soil. Temperature changes causing metal expansion and contraction affect track positioning, especially during our hot summers. Worn rollers that don't glide smoothly can force the door to push against the tracks. Poor initial installation can also lead to alignment issues. Regular maintenance helps prevent these problems, but when they occur, prompt professional repair prevents further damage to your garage door system.

Question 3

Do you offer financing for new industrial door installations?

Accepted Answer

Yes, we offer flexible financing options for industrial and commercial garage door installations. We understand that a new industrial door is a significant investment—often ranging from $3,000 to $15,000 or more depending on size and specifications—so we work with several financing partners to provide payment plans that fit your budget. Options include 0% interest for qualified buyers on terms up to 18 months, low monthly payments starting as low as $99/month, and terms ranging from 12 to 60 months. Our financing application process is quick and confidential, with most decisions returned within minutes. We also work with commercial clients on custom payment arrangements for larger projects. Contact us for a free estimate and to discuss financing options tailored to your industrial or commercial project needs. Our team will walk you through all available options to find the best solution for your business.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours for a single door or 5-7 hours for a double door. This includes removing your old door, installing the new door and all hardware, setting up the opener (if included), programming remotes, and testing all safety features. More complex installations involving custom doors, special insulation requirements, or structural modifications may take a full day. We always complete installations in a single visit—you won't be left with a half-finished project. Our technicians arrive with all necessary equipment and materials, and they won't leave until your new door is fully operational and you're completely satisfied. We also take time to train you on proper operation and maintenance before we go.

Question 5

What is included in your garage door maintenance service?

Accepted Answer

Our comprehensive maintenance service includes a thorough 25-point inspection covering every component of your garage door system. We lubricate all moving parts including rollers, hinges, springs, and bearings using professional-grade lubricants. We check and adjust spring tension to ensure proper door balance, inspect tracks for alignment and clean them of debris, test safety features including photo-eyes and auto-reverse functions, tighten all hardware throughout the system, inspect weatherstripping and seals, examine cables for fraying or wear, test opener operation and adjust force settings if needed, and provide a written report of our findings with recommendations for any repairs. Regular maintenance extends the life of your door, prevents unexpected breakdowns, and ensures safe operation. We recommend annual maintenance for most residential doors.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, we service all major garage door and opener brands. Our technicians are trained and experienced in working with Clopay, Amarr, Wayne Dalton, CHI, Raynor, and other door manufacturers. For openers, we work with LiftMaster, Chamberlain, Genie, Craftsman, Linear, and all other brands. Whether your equipment is brand new or decades old, we have the expertise and access to parts needed to keep it running smoothly. If you have an older or discontinued model, we often have access to compatible replacement parts or can recommend modern alternatives that will work with your existing setup.

Question 7

What should I do if my garage door won't close?

Accepted Answer

If your garage door won't close, first check the photo-eye sensors located at the bottom of the door tracks—ensure they're aligned (both lights should be steady, not blinking) and clear of any obstructions like spider webs or debris. Try cleaning the sensor lenses with a soft cloth. Check that nothing is blocking the door's path. If the sensors appear fine, try holding down the wall button continuously—if the door closes this way, the sensors definitely need adjustment. Check that your remote batteries aren't dead. Listen for any unusual sounds when you try to close the door. If none of these solve the problem, the issue may be with the opener's logic board, limit settings, or a mechanical problem like broken springs or cables. We recommend calling a professional for diagnosis rather than attempting repairs on spring-loaded components, which can be dangerous.

Question 8

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year for most residential garage doors. However, if you use your garage door more than 4 times daily (about 1,500 cycles per year or more), twice-yearly service is advisable. Commercial and industrial doors with heavy usage should be serviced quarterly. Between professional visits, homeowners should perform monthly visual inspections—look for worn cables, rusty springs, and loose hardware. Listen for new sounds during operation. Test the balance by disconnecting the opener and lifting the door manually—it should stay in place when lifted halfway. Test safety features monthly by placing an object in the door's path to ensure it reverses. Proper maintenance prevents costly emergency repairs and can extend your door's lifespan by 50% or more.

Question 9

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All Zephyrhills Garage Doors technicians are fully licensed, bonded, and insured for your protection and peace of mind. We carry comprehensive general liability insurance and workers' compensation coverage. This means you're protected if any accidental damage occurs during service, and you're not liable if a technician is injured on your property. Our technicians are also Master Technician certified and undergo regular training on the latest garage door technologies and safety protocols. We're OSHA compliant in all our safety practices. We're proud members of the Better Business Bureau with an A+ rating and have received the Angi Super Service Award for our commitment to quality. You can request proof of insurance at any time.

Question 10

What warranty do you offer on your work?

Accepted Answer

We stand behind our work with a comprehensive 1-year warranty on all labor and installation services. This means if any issue arises from work we've performed within the first year, we'll come back and fix it at no additional charge. For parts and products, warranty coverage varies by manufacturer but typically ranges from 1 year to lifetime depending on the component. Springs usually carry 3-5 year warranties, openers typically 3-5 years, and many premium doors include lifetime warranties on sections. We'll explain the specific warranty terms for any parts used before we begin work. Our warranty is transferable if you sell your home, adding value to your property. We're proud that warranty claims are rare—our quality workmanship means most customers never need to use their warranty.

Question 11

Can you install a new opener on my existing garage door?

Accepted Answer

Yes, in most cases we can install a new opener on your existing garage door. The key factors are whether your door is in good working condition—properly balanced with functional springs and tracks—and whether it's compatible with modern opener systems. Older wooden doors are sometimes too heavy for standard openers and may require high-torque commercial models. Extremely worn doors may need replacement before installing a new opener for safety reasons. During installation, we'll assess your door's condition and let you know if any repairs or adjustments are needed. We offer a full range of opener options from chain drive (economical), belt drive (quiet), and direct drive (ultra-quiet) to smart openers with WiFi and smartphone control. Our team will help you choose the best option for your needs and budget.

Question 12

Do you provide emergency services?

Accepted Answer

Yes, we offer 24/7 emergency garage door service for urgent situations. We understand that a broken garage door can be a serious security concern or prevent you from accessing your vehicle. Common emergencies we handle include doors stuck open or closed, broken springs discovered as you're trying to leave for work, storm damage, doors that have fallen off the tracks, and safety concerns with cables or other components. Our emergency technicians are available around the clock, including weekends and holidays. While emergency service may carry an additional fee during off-hours, we always provide upfront pricing before beginning any work. For non-emergency repairs, we offer convenient next-day service at standard rates. Call (813) 710-6928 any time to reach our emergency dispatch.

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